Billing Sales-Services

We provide high-quality billing support for customers who have questions or concerns regarding billing. It is our desire to provide our customers with peace of mind and we are therefore available and prepared to handle any queries that come to us through our live chat help desk. Customers who are already signed up for a plan, as well as those who are considering opening an account with us, should feel free to contact us regarding any of the following billing issues:

1. Invoices
2. Non-payment
3. Incorrect charges
4. Double charges
5. Cancellations
6. Refunds
7. Discounts
8. Changing billing cycle
9. Changing payment methods
10. Updating billing records
11. Account suspension

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12. Account re-activation
13. Plan upgrading and downgrading
14. Package renewals
15. Package additions
16. Applying credits
17. Change of ownership
18. Applying payments
19. Over-due payment
20. Collections
21. Declined charges collections
22. Error charges collections, etc.

Sales and Billing Executives

Sales and Billing are vital parts of any business. Some make the mistake of assigning technical personnel to deal with these complex issues but that is a mistake. Countake introduces 24/7 Sales and Billing Staff who are able and ready to assist customers with their billing issues, as well as handle the entire finance section of the office.

Full Time Intermediate Billing Staff

We offers an affordable way to have all of your support needs handled by trained professionals. The “Per Ticket” plan is an excellent choice if you are a growing hosting company looking to outsource your support requests on to a friendly, patient, highly skilled, and professional team of engineers. Our system administrators are available 24 hours a day so no issues will ever be missed.

Plans Validity Price
Upto 25 Tickets 30 Days $60
Upto 50 Tickets 30 Days $125
Upto 100 Tickets 30 Days $220
Upto 250 Tickets 30 Days $460
Upto 500 Tickets 30 Days $900
Upto 750 Tickets 45 Days $1200
Upto 1000 Tickets 45 Days $1500

Per Server Plans

Any individual script installation is $15 per task. Contact us for custom quote. However please note that if you have opted for any per ticket based plans, these per task rates are included in $5 per ticket rates. We leave it to you reap the benefits of this offer.

Server Count Validity Price/Server
Round the clock Billing staff
  • All Staff would be proficient in English
  • One staff will have a good command over additional Secondary language
$1400        
Single Dedicated Billing Staff
  • English
$720          
Live Chat Sales Admin
  • English
  • Available 24/7
$200          
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