We provide high-quality billing support for customers who have questions or concerns regarding billing. It is our desire to provide our customers with peace of mind and we are therefore available and prepared to handle any queries that come to us through our live chat help desk. Customers who are already signed up for a plan, as well as those who are considering opening an account with us, should feel free to contact us regarding any of the following billing issues:
3. Incorrect charges
4. Double charges
8. Changing billing cycle
9. Changing payment methods
10. Updating billing records
11. Account suspension
12. Account re-activation
13. Plan upgrading and downgrading
14. Package renewals
15. Package additions
16. Applying credits
17. Change of ownership
18. Applying payments
19. Over-due payment
21. Declined charges collections
22. Error charges collections, etc.
Sales and Billing Executives
Sales and Billing are vital parts of any business. Some make the mistake of assigning technical personnel to deal with these complex issues but that is a mistake. Countake introduces 24/7 Sales and Billing Staff who are able and ready to assist customers with their billing issues, as well as handle the entire finance section of the office.
Full Time Intermediate Billing Staff
We offers an affordable way to have all of your support needs handled by trained professionals. The “Per Ticket” plan is an excellent choice if you are a growing hosting company looking to outsource your support requests on to a friendly, patient, highly skilled, and professional team of engineers. Our system administrators are available 24 hours a day so no issues will ever be missed.
|Upto 25 Tickets||30 Days||$60|
|Upto 50 Tickets||30 Days||$125|
|Upto 100 Tickets||30 Days||$220|
|Upto 250 Tickets||30 Days||$460|
|Upto 500 Tickets||30 Days||$900|
|Upto 750 Tickets||45 Days||$1200|
|Upto 1000 Tickets||45 Days||$1500|
Per Server Plans
Any individual script installation is $15 per task. Contact us for custom quote. However please note that if you have opted for any per ticket based plans, these per task rates are included in $5 per ticket rates. We leave it to you reap the benefits of this offer.
|Round the clock Billing staff||
|Single Dedicated Billing Staff||
|Live Chat Sales Admin||